Great Service. We live in the foothills, and have been a Direct TV customer for many, many years. We were told by Direct TV that they could no longer service us, due to the fact that our satellite is on the roof and they cannot go on the roof any longer. I called Alan Thompson of Eldorado Satellite, and he told us not to worry at all. He came out, was so very professional, serviced our problems, and we were up and running. I would highly recommend their services. - Rose M., Placerville, CA (6/30/2014)
El Dorado Satellite's five star reputation is well earned. Alan Thompson's honesty and integrity stand out in the sea of satellite competitors. I found Alan through Yelp. I called El Dorado Satellite's phone number in hopes of finding someone to install internet satellite for my family. I chose not to leave a message on their business answering machine and after I hung up; not even 5 minutes after, Alan was calling me back. After a short discussion, he pointed me in the direction of Dishnet and since I have Dish Network; he made me aware that I would get a better rate than going with another competitor. He answered all my questions and even advised me on a way to lower my monthly bill. Alan knows this business very well and won't steer you down the wrong path when it comes to choosing the best service for your needs. - Mae L., Somerset, CA (10/04/2013)
They are good, as good as it gets! I met Alan at the county fair in Placerville, where he had his stand. At the time we had dial up, and were considering getting something faster. Our choices were either http://Hughes.net or Verizon.
I did not order the service at the fair, since I wanted to do a research on leaking of Emf. After my research I found out that there is about 2-10% leakage and the best way to avoid it, is to mount the dish away from the house. Verizon's transmitter is too strong and not as directional, therefore polluting your home with excess frequencies. Low emf pollution was my goal and that was my request when I ordered the service with Eldorado Satellite.
Alan and his crew came and install the dish about 50 feet away from the house on a granite rock, we were online in no time. I was not eligible to lease the equipment, so I had to buy it, but Alan gave me several different discount coupons that helped reduced the cost way down (about $200 in discounts), that was nice.
The internet is fast, like really fast, I measured on "test my speed" and it comes up to 10 Mbps. Awesome
Update after 3 months: the service came down to almost zero, and I contacted http://Hughes.net technical service - not very helpful, but Alan kicked in and optimized some stuff on their side and it works fast again.
I would definitely recommend Alan and his crew to anyone getting satellite services. You really want someone professional and prompt, especially when it comes to problems. They are good, as good as it gets! I'm really glad I didn't just order the service online at http://Hughes.net. - Dejan O., Placerville, CA (9/15/2013)
I had the best experience working with Alan Thompson and his crew. Alan went out of the way helping me set up my new e-mail address and I highly recommend his service. - Agnes D. El Dorado, CA (7/29/2013)
Excellent, professional service. The installers were on time, very professional and helpful. Alan provides service beyond that of other satellite providers I've used in the past and invited me to contact him with any questions. He is up to date with what is happening with my local service; if he doesn't know the answer, he finds out and calls or emails me back. I highly recommend this professional company. - Angela H., Georgetown, CA (7/5/2013)
Alan and his staff are PROS! Our business is located in a VERY remote location and the service works great. - Kathy T, Auburn, CA (5/20/2013)
Great service provider. Fast response time. Very professional and polite installers. - Carmen B, Placerville, CA (3/7/2013)
Alan and his staff are very attentive and extremely helpful. We had Hughesnet once before, and were less than satisfied with the fellow who did that installation. Alan's installation was far superior. Although Hughes isn't perfect we came back to them after trying a different wireless service, with less than adequate results. This is the first Yelp review I have ever written and I highly recommend this company. - Carole M., Somerset, CA (2/20/2013)
Alan and his installation team are great. Good communication, professional installation and great customer service. I recommend these guys. - Dale E., Houston, TX 2/6/2013)
Great service and they are right on top of it if there are any problems. I am recommending them whole heartily. First class act. If you need high-speed satellite service, go with El Dorado Satellite! I am a satisfied customer. - Rod S., Placerville, CA (2/2/2013)
About El Dorado Satellite We are an Authorized Retailer and Installer for HughesNet® high-speed satellite internet systems, DIRECTV®, DISH® Network TV, and RingCentral® Small-office/Home-office Telephone Systems, located in Placerville, California in the Sierra Foothills of El Dorado County. We specialize in providing home and small business high-speed satellite internet, TV and Telephone equipment sales, installation and repair services in Amador, Calaveras, Placer and El Dorado Counties, and throughout Northern California and western Nevada. We also provide Installation and Service for Commercial V-Sat Satellite Internet Systems throughout the Western US, Baja California and Mexico, for mining, oil and gas operations, disaster recovery, and emergency response.
The Chief Technical Consultant and owner of El Dorado Satellite, Alan Thompson, has over 30 years of satellite TV and Internet communications experience, and has lived and worked in Placerville most of his life. We're local to El Dorado County, and we service what we sell. Our service area includes:
El Dorado County
Eight Mile House
El Dorado Hills
Five Mile Terrace
Old Fort Jim Road
Sly Park Road
South Lake Tahoe
Auburn Lake Trails
Camanche Village-North Shore
Rail Road Flat/Railroad Flat
For a FREE consultation and analysis of your needs, Contact Us Today!
Online Gaming: Some types of strategy and turn-based online games may work with your HughesNet service but the majority of real-time, multiplayer (high-twitch / rapid-response/ first-person shooter) games that people play on Xbox Live and PlayStation will not work over any satellite Internet service due to the higher latency.b Offer represents a $10 savings per month for three months to new subscribers only. Savings offer valid on all service plans. $39.99 represents a $10 savings on the Connect plan monthly service fee. After three months, the Connect monthly fee reverts to $49.99 and all other plans revert to the standard monthly fee. $9.99 monthly equipment Lease fee may apply. Offer ends 03/31/15. Restrictions may apply. Offer void where prohibited.
Virtual Private Networking (VPN): Remote server applications such as business VPN connections over HughesNet may work but are not guaranteed, and speeds may be reduced by as much as 50% to 75% when using these applications.
Wireless Networking: The HughesNet modem is designed to connect to one computer. Networking equipment is not included. For network setup, support and configuration, contact your network hardware manufacturer and/or operating system software developer (Hughes is not responsible for home network configuration and management). All computers on this network will be sharing a single connection. Simultaneous use of high-bandwidth applications by multiple users may result in degradation of speed.
If you need to connect two or more computers, or need wireless connection for laptops, tablets, cell phones, Smart TVs or other devices, El Dorado Satellite offers wireless Type N routers available for $99 installed. The installation includes configuration for one wireless device connection. Additional wireless-enabled devices can be configured and connected for $25 per device.
Voice Over IP Internet (VoIP) Telephone Service: Voice Over Internet telephone services, such as SKYPE, GoogleVoice, MagicJack, OOMA and Vonage may work but are not guaranteed, and HughesNet cannot provide Technical Support for these services. Only the HughesNet Voice VoIP Service is optimized to work over HughesNet Gen4 and is supported by HughesNet. Also, use of HughesNet Voice does not draw from your Monthly Data Allowance.